​Support Page

When you receive your reel, please be sure to download our Quick Start Guide and review everything thoroughly before trying to operate your FreedomFISHR™ Reel and/or charging your battery.

Click Here to download your FreedomFISHR™ Power-Assist Reel System Quick Start Guide

​We have taken every precaution to make sure your FreedomFISHR™ reel will give you many years of enjoyment without any problems. However with any mechanical/electrical product, we know things can go wrong, if you should be one of the unlucky ones that this happens to please contact us.

RETURN POLICY

We are confident that you will love our FreedomFISHR™ Power-Assist Fishing System, however if for any reason you would like to return it, we offer a return policy as long as the following criteria is met:
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(1) The product wasn't damaged in any way.
(2) The product was returned within 45 days from date of sale. 
(3) A $25 restocking fee for returns.
(4) The consumer pays for the return shipping.

WARRANTY

The FreedomFISHR™ power-assist reel and controller is guaranteed to be free from all manufacturer's defects for a period of (1) year from the date of purchase. Fishing Abilities, Inc. will repair or replace, at its discretion any warranty related defect. Warranty does not cover damage caused by abuse, misuse, tampering, user repairs or wear from use. Warranty is null and void if product is modified, operated with parts or materials not expressly permitted or if used for any other purpose than intended. Please refer to separate manufacturer warranty conditions for Batteries and Mobile Power Devices included with the FreedomFISHR™ system. Warranty and Purchase Agreement are not transferable. Please contact Fishing Abilities, Inc. to reconcile any warranty issues. 

Fishing Abilities Inc.
22770 Adams Rd.
South Bend, IN 46628-9221
(574) 273-0842

Contact us if you have any questions.

Due to the modifications made to the reel, please contact Fishing Abilities for ALL warranty claims.